Hi, as you can guess by the title I'm having a really hard time getting in contact with rigid's customer support.
For almost 2 months now I've been trying to reach them because my order is 2 months over the expected manufacturing time, yet they haven't responded after about 4 emails.
I've also tried to contact them via their Twitter, but to no avail. What's even worse is that they appear to be outright ignoring customers. I know this because when you turn on notifications for someone on Twitter, you see when they follow someone new and in the time that I've tried to contact them, they have followed 4 new accounts.
I'm sorry if this comes across as salty and I was well aware of the issues other people have had, but this has been really annoying me now.
If anybody knows what's going on with them, I'd appreciate your comment
For almost 2 months now I've been trying to reach them because my order is 2 months over the expected manufacturing time, yet they haven't responded after about 4 emails.
I've also tried to contact them via their Twitter, but to no avail. What's even worse is that they appear to be outright ignoring customers. I know this because when you turn on notifications for someone on Twitter, you see when they follow someone new and in the time that I've tried to contact them, they have followed 4 new accounts.
I'm sorry if this comes across as salty and I was well aware of the issues other people have had, but this has been really annoying me now.
If anybody knows what's going on with them, I'd appreciate your comment